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NÙA The Label

info@nuathelabel.com

NÙA The Label Ltd, 71-75 Shelton Street, London WC2H 9JQ, United Kingdom

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Frequently asked questions

Are the materials real, such as pearls?

Yes, we use genuine and carefully selected materials, including freshwater pearls, shells, gemstones, and 14kt gold filled and sterling silver finish.

Is every NÙA piece identical?

Each piece is truly one of a kind. Because we work with natural materials like pearls and stones, subtle variations in color, shape and texture may occur making your piece uniquely.

How long does it take for my order to be shipped?

Each piece is made especially for you, handmade to order. Our production time is approximately 1–5 business days for our sterling silver pieces 1–10 business days for our 14k gold filled pieces. Your order will be shipped within this timeframe.

Will I have to pay import duties or customs fees?

International orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer and are not included at checkout.

All NÙA jewelry is made and shipped from Bali, Indonesia.

•⁠ ⁠Australia allows tax-free imports up to AUD 1,000
•⁠ ⁠New Zealand allows tax-free imports up to NZD 1,000
•⁠ ⁠For the USA, Europe, and other regions, we recommend checking with your local customs office for more information

Please note that NÙA does not calculate or collect import duties and cannot be held responsible for any additional charges. As customs regulations may vary and change, your local customs office will always have the most accurate information.

Is NÙA available in physical stores?

You can find NÙA The Label at a selection of beautiful stores in Bali and Australia. Come discover our jewelry in person and experience the pieces up close.

Bali

Múse Store
Jl. Pantai Pererenan No.116, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80351
@muse.bali.store

ZUA WORLD
Jl. Pantai Pererenan, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 86000
@zua_world

Australia

SOL Boutique
Shop 3/4 Kingfisher Drive, Peregian Beach QLD 4573, Australia
@sol.sunoceanlove

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Products

Alaïa necklace

Alaïa necklace

Rp 2.712.000,00 IDR
Aléa bracelet blush

Aléa bracelet blush

Rp 1.661.000,00 IDR
Aléa bracelet ivory

Aléa bracelet ivory

Rp 1.661.000,00 IDR
Aléa necklace blush

Aléa necklace blush

Rp 2.291.000,00 IDR