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If you would like to become a NÙA The Label stockist, please us at email wholesale@nuathelabel.com.

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Frequently asked questions

Are the materials real, such as pearls?

Yes, we use genuine and carefully selected materials, including freshwater pearls, shells, gemstones, and 14kt gold filled and sterling silver finish.

Is every NÙA piece identical?

Each piece is truly one of a kind. Because we work with natural materials like pearls and stones, subtle variations in color, shape and texture may occur making your piece uniquely.

How long does it take for my order to be shipped?

Each piece is made especially for you, handmade to order. Please allow 1–12 business days for production before shipment — a considered wait for something crafted slowly and intentionally. Once your piece is ready, it will be shipped from the Netherlands with tracking.

Will I have to pay import duties or customs fees?

For orders within the EU, no additional import duties or customs fees apply. For orders outside the EU, additional charges may occur depending on your country’s local regulations.

All NÙA jewelry is made in our Bali atelier and shipped from the Netherlands.

Any import duties, taxes, or customs fees that may apply are the responsibility of the customer and are not included at checkout.

Please note that NÙA does not calculate or collect import duties and cannot be held responsible for any additional charges. As customs regulations may vary and change, your local customs office will always have the most accurate information.

Is NÙA available in physical stores?

You can find NÙA The Label at a selection of beautiful stores in Bali and Australia. Come discover our jewelry in person and experience the pieces up close.

Bali

Múse Store
Jl. Pantai Pererenan No.116, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 80351
@muse.bali.store

ZUA WORLD
Jl. Pantai Pererenan, Pererenan, Kec. Mengwi, Kabupaten Badung, Bali 86000
@zua_world

Australia

SOL Boutique
Shop 3/4 Kingfisher Drive, Peregian Beach QLD 4573, Australia
@sol.sunoceanlove

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Products

Alaïa necklace

Alaïa necklace

Rp 2.709.000,00 IDR
Aléa bracelet blush

Aléa bracelet blush

Rp 1.659.000,00 IDR
Aléa bracelet ivory

Aléa bracelet ivory

Rp 1.659.000,00 IDR
Aléa necklace blush

Aléa necklace blush

Rp 2.289.000,00 IDR